Customer Service
 
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  • Email

    We're here to help you! Fill in the email form below and one of our Customer Service Advisors will write back to you.

    If you are inquiring about a LEGO Shop order, please choose the country where your sets were shipped to.

    Please include a set number whenever possible.

    For LEGO Universe support, please continue below and select “other” as your topic.

    Use Pick a Brick to buy individual LEGO bricks, elements and minifigures to expand your collection.


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(If you are helping a younger builder with sending an email, please enter your age.)

 
 
 
Contact us
 

For assistance in English, call us toll free at
1-800-838-9647. We are available Monday - Friday 8 am to 10 pm. Saturday & Sunday 10 am to 6 pm EST.

For assistance in French, in North America,
call us toll free at
1-877-518-5346. We are available Monday – Friday 8:30 am to 4:30 pm EST.

For MINDSTORMS technical support, please call 1-877-680-2800, from Monday through Friday, 8:30 am to 6:30 pm EST.


To contact Customer Service outside of the US, Click Here