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If you need a replacement part, please fill out this form.Please fill out a separate form for each request-type (examples: LOST, BROKEN or MISSING).If you need to request parts from multiple sets, please fill in a separate form for each request.If you experience any problems with the Replacement Parts form, please send us your request in an email.
Please enter your age if you are helping a younger builder to fill out this form.
In the US, call us toll-free on 1-800-838-9647.We are available Monday - Friday 8 am to 10 pm. Saturday & Sunday 10 am to 6pm EST.The hours for MINDSTORMS technical support are Monday - Friday 7:30 am to 5:30 pm CST.If you experience problems with the Replacement Parts form, please send us an email with your request. To contact Customer Service outside of the US, Click Here
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