Customer Service
 
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  • Email

    We're here to help you! Fill in the email form below and one of our Customer Service Advisors will write back to you.

    If you are inquiring about a LEGO Shop order, please choose the country where your sets were shipped to.

    Please include a set number whenever possible.

    For LEGO Universe support, please continue below and select “other” as your topic.

    Use Pick a Brick to buy individual LEGO bricks, elements and minifigures to expand your collection.


How old are you?
(If you are helping a younger builder with sending an email, please enter your age.)

 
 
 
Contact us
 

In the UK, call us toll-free on 00800 5346 5555*.
We are available 9 am to 5 pm Mon - Fri.

* Free number might be blocked by some telecom providers and mobile providers might charge, contact your provider for more details.

If you experience problems with the Replacement Parts form, please send us an email with your request.



To contact Customer Service outside of the UK, Click Here